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US Defense – Pipe Bending & Precision Machining
Background
A North American industrial machining and pipe bending supplier required the design, development, and implementation of a robust quality system, along with comprehensive training, to secure supplier qualification and ensure continued supply to a leading naval shipbuilder.Key Business Issues
- Absence of a formalized and certified quality management system, impeding compliance with industry standards.
- Supplier qualification criteria for a significant shipbuilding contract mandated adherence to MIL-I-45208 quality control standards, along with additional purchasing requirements.
- Limited internal expertise and knowledge in developing and implementing robust quality control processes and procedures.
Results
- Inserted a subject matter specialist to collaboratively work with the leadership team to develop a formal quality control system to satisfy the requirements for MIL-I-45208 and additional quality purchasing requirements
- Successfully trained all operational and support personnel in all aspects of the quality system
- Supported the company during the customer supplier quality audit to successfully pass the audit and complete the pre-contract award requirements to become a qualified supplier to the naval shipbuilding customer
- Created rigor in the management measurement system to ensure sustainability and robustness of the quality system