Privacy Policy
Last updated: February 2024
Crossover Solutions Inc. and its affiliates, subsidiaries, and divisions (“Crossover Solutions”) respect your privacy and are committed to maintain the privacy, accuracy and security or your Personal Information in accordance with applicable privacy legislation. “Personal Information” means information about you as an identifiable individual that is protected by applicable privacy legislation. This privacy policy (“Privacy Policy”) informs you of our policies regarding the information we collect, how it is handled, and with whom it may be shared. We may update this Privacy Policy from time to time and notice of such update shall be given by its posting here. We recommend that you review this Privacy Policy periodically for updates.
In this Privacy Policy, “us”, “we”, and “our” mean Crossover Solutions; “you” and “your” mean an individual who visits or uses www.xosol.com (our “Site”) for any purpose. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://xosol.com/terms-conditions/.
We use your Personal Information to improve the Site and the services we offer. By using the Site, you agree to the collection and use of information, including Personal Information, in accordance with this Privacy Policy.
Information collection and use
Crossover Solutions collects information only by lawful and fair means and not in an unreasonable or obtrusive way. While using our Site, we may ask you to provide us with certain Personal Information including your name, email address, and telephone number.
Log data
Like many site operators, we collect technical information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your browsing device’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics, metrics and technical information.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use cookies to help us provide you with a better browsing experience and to improve the services we provide. Cookies help us track your personal preferences and to remember information about you such as login credentials and other user input you may provide us. You may set your browser to limit or turn off cookies while using or browsing any website, or to indicate when a cookie is being sent. Limiting or turning off cookies may prevent certain features on our Site from functioning properly, may prevent you from accessing certain portions of our Site, and may affect user experience.
Advertising
Crossover Solutions uses Remarketing with Google Analytics to advertise to you on third-party sites after you visit our Site. We and our third-party vendors, like Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our Site.
You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
Do not track disclosure
Crossover Solutions does not respond to Do Not Track (DNT) signals. Do Not Track (DNT) is a preference you can set in your web browser to let the websites you visit know that you do not want to be tracked. You can disable or enable this setting by visiting the Preferences or Settings menu of your browser.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.
Use and disclosure of information
Crossover Solutions may use and disclose your information, including Personal Information to:
- Improve our services;
- Identify and maintain your online account with us;
- Communicate with you, including responding to your requests for information;
- Deliver targeted marketing by tracking and analyzing your browsing activity on our Site;
- Protect the security and integrity of our Site and our business;
- Satisfy applicable legal and regulatory requirements;
- Detect and prevent fraud; and
- Achieve any other purposes as may from time to time be permitted or required by law.
We may disclose Personal Information about you to service providers that help with our business operations, such as website developer, hosting, and management companies, and marketing services providers. We may also disclose your Personal Information where it is necessary to protect the safety, property and other rights of Crossover Solutions. We may transfer Personal Information in connection with a prospective merger or acquisitions of or by Crossover Solutions.
Your Personal Information shall not be used or disclosed for purposes other than those for which it was collected as set out in this Privacy Policy, except for circumstances where collection, use or disclosure of Personal Information may be justified or permitted or where we are obliged to disclose such information without consent. These circumstances could include situations where:
- The information is publicly available;
- It is impossible or impractical to seek consent;
- We are required by law or by order of a court, tribunal or other regulatory or governmental body; or
- We believe, upon reasonable grounds, that there is an imminent risk of death or serious bodily harm to an identifiable person or group.
Personal Information is retained only as long as reasonably necessary or relevant for the purposes identified above or as required by law. Once Personal Information is no longer reasonably necessary or relevant for the above-noted purposes, or as required by law, your Personal Information may be destroyed, erased, or de-identified.
Security
The security of your Personal Information is important to us. While we do our best to protect your Personal Information using commercially acceptable means, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee the security or confidentiality of the Personal Information transmitted. We encourage you to use caution when using the Internet.
Links To other sites
Our Site may contain links to other sites that are not operated by us. Such other sites may have privacy practices and policies that differ from our own. If you click on a third-party link, you will be directed to that third-party’s site. Crossover Solutions is not responsible for the policies, practices or content of any third-party site.
Linking to a third-party site in no way constitutes our endorsement of such site, and we have no control over, and assume no responsibility for, the content, privacy policies or practices of such site. We strongly advise that you review the privacy policy of every site you visit.
Children’s privacy
Our Site does not address anyone under the age of 13 (“Child” or “Children”). We do not knowingly collect Personal Information from Children. If a Child accesses or uses our website, we assume that such Child is under parental supervision. If you are a parent or guardian and are aware that your Child provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
Contact us
Crossover Solutions has appointed a Chief Privacy Officer to oversee compliance with this Privacy Policy and applicable privacy laws. If you have any questions about this Privacy Policy or your Personal Information, please contact us at info@xosol.com with attention to the Chief Privacy Officer.
We will respond to your questions, concerns and complaints regarding this Privacy Policy in a timely manner. If you are not satisfied with our response to a privacy related matter, you may contact the office of the Privacy Commissioner of Canada.