Frequently Asked Questions

What is Crossover Solutions?

Crossover Solutions is a global manufacturing consultancy specializing in operational turnarounds, performance improvement, and end-to-end business transformations. For over 20 years, we’ve helped manufacturers around the world overcome complex operational, supply chain, and engineering challenges. Our hands-on, execution-driven approach bridges the gap between good performance and exceptional results, enabling companies not just to recover, but to thrive.
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What industries does Crossover Solutions specialize in?

We work across a diverse range of industries, including automotive, aerospace, defense, consumer goods, food and beverage, pharmaceuticals, medical devices, pulp and paper, and energy. Whether we are stabilizing distressed plants, accelerating program launches, or strengthening global supply chains, we embed our manufacturing expert on-site to deliver fast, and measurable results.

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Where is Crossover Solutions located?

Crossover Solutions operates in six offices worldwide, including our global headquarters in Markham – Ontario, and our regional offices in Livonia – USA, Mexico City – Mexico, Munich- Germany, Bangkok – Thailand, and Riyadh – Kingdom of Saudi Arabia.

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Why choose Crossover Solutions over other manufacturing consultancies?

Crossover Solutions stands apart with a leadership team averaging 30 years of experience and a global network of over 1,200 consultants. We’re not just advisors, we’re execution-focused partners who embed with your team to deliver rapid, measurable results. Our strength lies in end-to-end optimization, cross-industry expertise, in-region delivery, and scalable solutions that drive ROI in weeks, not months.

For over 20 years, we’ve helped manufacturers around the world improve performance and profitability. We’ve partnered with more than 70% of the top 100 Tier 1 automotive suppliers and supported OEMs across every major market. In 2024 alone, the combined revenue of our clients, including automakers and their supply networks, exceeded $1 trillion USD.

We’re the go-to experts for supply chain stabilization, technical problem solving, and operational turnarounds, having mitigated over $10 billion in losses and consistently delivering performance gains within 30 to 60 days.

Above all, our Crossover Solutions team is fully committed to our clients’ success. Your win is our win, every project is personal, and we don’t stop until the job is done right.

How does Crossover Solutions help manufacturers improve performance?

Our approach is execution-focused, fast, and tailored to your needs. We diagnose root causes, implement solutions directly on the shop floor, and transfer knowledge to client teams.

We define success criteria up front and guide you through a proven five-step process:

1. Stabilize – Address urgent issues immediately
2. Analyze – Diagnose root causes with clarity
3. Reposition – Build the right strategy and capabilities
4. Strengthen – Implement changes that stick
5. Sustain – Enable ongoing improvement and resilience

What results can I expect from working with you?

Clients choose Crossover Solutions because we deliver fast, measurable, and lasting impact. Most engagements show tangible performance improvements, such as increased throughput, reduced downtime, and improved delivery performance, within the first 30 to 60 days.

Our track record includes mitigating over $10 billion in losses globally, stabilizing distressed operations, recovering failing suppliers, and implementing targeted engineering and leadership interventions. Whether you’re facing chronic quality issues, program delays, capacity constraints, or operational inefficiencies, we bring the expertise to diagnose root causes, execute quickly, and drive sustained improvement.

When should a manufacturer hire a consultancy like Crossover Solutions?

Manufacturers turn to Crossover Solutions when performance, continuity, or growth is at risk. Common triggers include:

• Chronic delivery delays, missed customer commitments, or quality failures
• Supply chain disruptions impacting production or fulfillment
• Program launches that are behind schedule or at risk of failure
• Inefficient factory layouts, outdated systems, or poor process flow
• Urgent need for interim leadership, technical expertise, or engineering support
• Post-merger integration, business restructuring, or turnaround situations

Do you provide on-site support or only advisory services?

We specialize in hands-on, on-site execution. Our manufacturing veterans don’t just advise, they lead from within. Our consultants work directly with your team to implement solutions and build internal capability.

Do you offer interim leadership or crisis support?

Yes. We frequently provide interim operations leaders, quality directors, program managers, technical specialists, and more to stabilize operations or support urgent recoveries. We’re also equipped to lead you through any crisis, while empowering your team with the tools, techniques, and confidence to manage future challenges independently.

Can you help with supplier recovery or distressed plants?

Absolutely. Supplier recovery and distressed plant stabilization are core components to what we do. We specialize in quickly identifying root causes, whether operational, technical, or managerial, and deploying hands-on teams to restore stability, performance, and customer confidence.

What tariff relief and procurement support services do you offer?

We offer end-to-end support to help manufacturers manage tariff impacts, reduce costs, and strengthen sourcing strategies. Our team of experienced procurement professionals works closely with clients to develop and implement tariff mitigation plans, optimize supplier relationships, and identify global sourcing opportunities. We conduct thorough contract reviews and lead negotiations to improve pricing and terms, while also performing comprehensive supply chain assessments to uncover hidden risks and cost-saving opportunities. Whether you’re responding to shifting trade policies or looking to build a more resilient procurement strategy, we provide the insight and execution support needed to protect your margins and improve supply chain performance.

Can you help with international expansion or cross-border challenges?

Yes, we specialize in helping manufacturers expand globally with confidence. Crossover Solutions provides complete turnkey support for manufacturers expanding into new markets. From strategic site selection and facility buildout to regulatory approvals, staffing, custom training, and ERP integration, we can manage the entire process to ensure a smooth, on-time launch.

What services do you offer to private equity companies?

Crossover Solutions partners with private equity firms to protect and maximize their investments across every stage of the deal’s lifecycle. Our XO FIT (Financial Institutional Transactions) approach is designed to deliver value through operational excellence, hands-on execution, and technical leadership. We provide:

Operations Due Diligence & Turnarounds

• Operational, technical, and managerial) that financial analysis can’t uncover alone. Our assessments expose root causes, validate scalability, and ensure execution feasibility.

Post-Close Stabilization & Uplift

• After closing, we embed leadership and technical experts to stabilize operations, improve performance, and unlock value fast.

Interim Leadership & Execution Support

• We offer seasoned interim leaders to fill critical gaps, drive transformation, and guide management teams through periods of change or distress.

Private equity firms choose Crossover Solutions because we bring real operational expertise, not just advice, to any stage of the investment cycle. From pre-investment to exit, Crossover is trusted by top-tier firms and restructuring advisors, who deliver speed, scale, and hands-on execution in high-risk, high-velocity environments. With a proven track record, we are the partner that firms rely on to protect and grow their investments.

Does XO offer any training or seminars?

Yes, we offer training sessions focused on the XO Dynamic Learning method. An approach developed by John Allen and David Hartshorne, our TNSFT partners, to simplify technical problem-solving and uncover root causes with clarity and speed.

Explore our upcoming workshops

For a deeper dive, check out their latest books: Simple Strategies by John Allen and Diagnosing Performance and Reliability by David Hartshorne, both available on Amazon.