Case Study

Tier 1/2 Automotive

Background:

A European supplier producing engine blocks for a major North American automotive OEM experienced significant operational disruption following labor conflict, equipment issues, and the loss of experienced technical personnel. Production performance deteriorated rapidly, exhausting the supply pipeline supporting the OEM’s engine manufacturing operations and forcing emergency logistics measures to sustain production.

Crossover Solutions was engaged to conduct a rapid on-site operational evaluation to characterize the facility’s operating condition, identify the production constraints affecting performance, and assess the risk to OEM supply continuity.

Critical Issues:

  • Production performance below required demand levels, creating a significant backlog of components
  • Emergency logistics required to sustain OEM manufacturing demand
  • Machining operations acting as the primary production constraint
  • Maintenance capability weakened by the loss of experienced technical personnel
  • Preventive maintenance and operational management systems not consistently applied
  • Safety and shop floor discipline requiring improvement

  • These conditions created a high-risk operating environment with potential to disrupt OEM manufacturing operations.

Our Approach:

Crossover conducted a structured three-day operational evaluation focused on:

Key Actions:
  • Production capability across foundry and machining operations
  • Equipment reliability and maintenance practices
  • Workforce capability and organizational stability
  • Operational discipline and performance management systems
  • Material flow and inventory management

Observations were translated into a clear operational characterization of the facility and a prioritized set of corrective actions required to stabilize production and restore operational discipline.

Results:

The evaluation provided the OEM and the company with a clear, fact-based understanding of the facility’s operating condition and the actions required to restore supply stability.

Implementation of the recommended actions was undertaken by the company and its ownership team. Crossover monitored progress and remained available to support as required.

The engagement converted an uncertain operating condition into a clear evaluation of risk, priorities, and the actions required to stabilize production performance.

  • Operational condition of the supplier clearly characterized
  • Primary production constraints identified
  • Stabilization roadmap delivered to OEM and supplier leadership
  • Progress monitored following evaluation

By the Numbers

0
Lost Units at OEM